Learning

Selling in the pharmacy

How to balance commercial enterprise with proper and correct care.

Time is money – the value of an hour

This pharmacy looked to understand the value of their time and where time was best spent  

Time or quality? Giving patients the time they deserve

How can the pharmacy team make sure that the time is used to best effect?

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

Meeting customers’ needs

Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy

Latest News

The Co-op Group moves into digital pharmacy sector

With the acquisition of a digital repeat prescription platform, the Co-op Group is to re-enter the pharmacy sector four ...

Heated debate on rebalancing board proposals

A heated debate is raging concerning the consultation by the Government’s rebalancing board on proposed changes to...

Views

Managing overheads: The devil in the detail

Have you checked your bank statement lately? Making small changes can add up to big savings on everyday bills, suggests ...

Popular Features

Union talks between PDA and Boots stall

The PDA and Boots have failed to agree on the make-up of the future bargaining unit within the pharmacy multiple, leavin...

GPhC received six whistleblowing disclosures in 2017-18

The General Pharmaceutical Council received six whistleblowing disclosures between 1 April 2017 and 31 March 2018, accor...

Is it best to lease or buy a delivery van?

So, your pharmacy needs a new van for deliveries, but should you lease one or buy one? What’s best for your busine...