Learning

Selling in the pharmacy

How to balance commercial enterprise with proper and correct care.

Time is money – the value of an hour

This pharmacy looked to understand the value of their time and where time was best spent  

Time or quality? Giving patients the time they deserve

How can the pharmacy team make sure that the time is used to best effect?

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

Meeting customers’ needs

Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy

Latest News

NI pharmacy “light years behind”, facing “indiscriminate”…

The funding crisis facing the community pharmacy sector in Northern Ireland will cause widespread closures, CPNI has sai...

Alliance Healthcare celebrates 80th anniversary

Pharmaceutical wholesaler Alliance Healthcare has marked its 80-year anniversary with a series of events and activities

Views

Wanna buy a smart watch?

Is the pharmacy profession capitalising on the opportunities provided by technology to improve healthcare and service de...

Popular Features

EMA: Recalled valsartan could cause 1 extra cancer case per 5,000…

The European Medicines Agency has issued an update on its investigation into the health risks of taking valsartan medici...

Advertising regulator upholds complaint against Pharmacy2U

The ASA says Pharmacy2U’s claim that it could save the NHS £300 million a year is not based on a currently r...

Leading pharmacy by example

With a new group of chief executives at the community pharmacy bodies, what can we expect from their combined stance on ...