Insight

New year, new opportunities

The festive period is an ideal time to look back at the successes and challenges of the past 12 months to help shape plans for business success in 2019. Perrigo’s learning pharmacy, Warman-Freed, shares its approach 

Is your team ready for roll out of OTC prescribing restrictions?

Pharmacists need to be prepared for the roll-out of OTC precribing restrictions

Responsible selling for independent pharmacies

Growing your business in a changing market is about bringing benefits to your customers, says pharmacy retail specialists RPS Ltd

Working hard to keep up community spirit

The Warman-Freed pharmacy looks at how to encourage more people to make the best of their local pharmacy

Merchandising: Are you ready for spring?

Don’t wait until spring has sprung to make the changes in your pharmacy needed for the new season

Keep costs for processing card payments in check

As of January 2018 retailers have no longer been able to charge customers for accepting payment on card. This makes it important for businesses to keep processing costs to a minimum, but how do you go about that?

Assessing the benefits of a pharmacy refit

One year on from a major refit of the pharmacy, the team reviews the impact of the changes and the latest business performance

How to build customer trust

Building trust and loyalty is most often the result of sustained positive customer experiences delivered by all the pharmacy team

Driving sales to keep profit on track

Achieve retail success by following a few simple steps to improve your offer

Build customer relationships

Warman-Freed Pharmacy looks for customer loyalty and developing a strategy that rewards both the customer and the pharmacy

Understanding customers makes business sense

Understanding customers by putting yourself in their shoes ensures your healthcare and retail offerings are aligned with their needs.

Thinking of making a sale?

What happens if you agree to sell your pharmacy lease, and your landlord insists that you are a guarantor for the buyer?

Guarding against uninsured damage

What happens if a leasehold pharmacy is damaged or destroyed by an uninsured risk?

Latest News

Boots launches cystitis test and treat service

Boots is trialling a new cystitis test and treat service in 37 selected stores in London, Sheffield and Cardiff

Scottish pharmacies to provide jabs

Scottish Government commits to changing rules to allow community pharmacy to provide NHS vaccinations.

Views

Career Notes

Seven questions: David Gallier–Harris, community pharmacist and member of the Rebalancing Medicines Legislation &a...

Popular Features

Northern Irish pharmacists speak out against “funding crisis”

Northern Irish pharmacists have voiced their concern over what they describe as the continued failure of the country&rsq...

Medicines delivery by drone tested in Africa

Drone delivery of meds moves closer with long range test in Africa

Lean into challenge of new tech, not away from it, says new NPA c…

New NPA chief executive looks forward as he shares four key observations from his first few months