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GPhC publishes pharmacy inspection reports for first time

The GPhC said this would improve transparency and “drive improvement in pharmacy services.”

RPS tasked with analysing pharmacy technicians’ roles

The early career report was commissioned by the Association of Pharmacy Technicians UK and Health Education England.

Majority back 5-year MPharm but funding questions remain

The majority of respondents to a GPhC survey said they favour integrated standards for pharmacists’ education and training.

Fine tuning the customer journey

The latest lesson from Warman-Freed, Perrigo's learning pharmacy, shows how a dispensary workflow review improved the customer journey

Business Fit for the Future Programme

This training offers new insights into the customers of today and explores how you and your team can adapt your sales approach to engage with customers in order to grow your business.

NPA vice-chair: Five-year deal may fail to stop pharmacies closing

NPA vice-chair Andrew Lane warns the five-year community pharmacy settlement may fail to prevent the closure of pharmacies.

Macleans celebrates 100 years

Macleans is celebrating its 100th birthday – Alex Maclean’s first toothpaste appeared in British shops in 1919

Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

CBD: time to take the plunge?

Whatever your thoughts on the professional ethics of selling CBD, the market and consumer demand for products is booming

MediaWatch

P3pharmacy’s rolling round‑up of the consumer advertising, marketing and PR campaigns driving customers in-store.

National bodies highlight expanding role of pharmacists in PCNs

The RPS, BMA and RCGP have called for the greater use of community pharmacists across primary care networks.

Time to channel your inner Ben Stokes

As a new cricketing hero brings success for England, our anonymous correspondent says it's time for pharmacy to hit the new contract for six

Robots are a major investment, so are they worth it?

In the final article in our automation series, we look at how pharmacy owners evaluate their investment 

Rollercoaster ride to the Titan platform

The first completely new PMR for more than a decade took three years to build and launch, but Invatech Health's Tariq Muhammad says his ups and downs in business has shaped its development over 25 years

Advising customers of a unique formulation for a blocked and runny nose from colds

Understand the differences between topical medication for nasal symptoms of the common cold, and topical medication for ongoing nasal problems

Numbers reveal where your initial contract focus should be

Real World Analytics' Paul Counter runs the numbers from the five year contract deal through their analytical filters 

Twenty-fold rise in prescription penalties being overturned

The number of penalty charge notices (PCNs) that are overturned has risen almost twenty-fold in the past five years.

Challenge your thinking on warts and verrucas

Discover different treatment options for warts and verruas and when to recommend them to your customers, based on their individual needs

Call to action over workplace stress in pharmacy

The charity Pharmacist Support has launched a major campaign to highlight mental health concerns in pharmacy.

PSNC: “Urgent negotiations” on funding distribution ongoing

“Urgent negotiations” are taking place between the Pharmaceutical Services Negotiating Committee and the Government.

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