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Head Office Manager

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Six things to agree in advance in a JV

Solicitor Samuel Milne says preparation can be the key to success in formal business collaborations

20 Nov 2020

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Refitting for a competitive future

Many pharmacies needed a rapid makeover to become Covid-19 compliant. But there are many other reasons to have a shopfit...

19 Nov 2020

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Time to review risk

As Covid cases rise again, Toyah Marshall suggests it's time to check that your pharmacy environment is safe

10 Nov 2020

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Covid testing: where are we?

Guidance on the tests pharmacy can offer keeps changing, but its scope could be widening

10 Nov 2020

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A new PPE landscape

Now the supply chain is tightened, where does that leave the manufacturers who stepped in when the pandemic strained availability of PPE? 

10 Nov 2020

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Pandemic boosts online search

Online search for pharmacy tripled during the first pandemic peak, according to digital marketing agency Salience

08 Nov 2020

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Make time: stop stuff!

Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?

22 Oct 2020

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Complaints: quick ways to winning solutions

Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.

22 Oct 2020

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Machine learnings

In the last in our series on automation, we look at the obvious wins and unexpected surprises that come from adding robots to the pharmacy team. 

22 Oct 2020

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Key thoughts on buying a pharmacy

When buying a pharmacy, the choice of a share or asset transaction will dictate the rest of the process. 

21 Oct 2020

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Mistaking holiday entitlements can prove costly

Getting holiday pay right can be a headache, especially if you are confused about what to include or how to calculate what's due

21 Oct 2020

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EY picture demands change

The detail that led EY to conclude that community pharmacy is heading for dire financial straits by 2024.

19 Oct 2020

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Time to ramp up online

It's never been more important for pharmacies to go digital, says digital marketing expert Rachel Murray

19 Oct 2020

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Employee with a conviction?

Non-disclosure of a criminal conviction is not grounds for dismissal.

19 Oct 2020

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Buyers (and sellers) beware

The Landlord and Tenant Act has traps for those looking to buy or sell a pharmacy property

19 Oct 2020

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It's that time again

Kid's are heading back to school, so we know what's aroujnd the corner

19 Oct 2020

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