Education

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First aid,

First responders

Increased numbers of visits to the pharmacy in search of self care assistance with first aid has been a knock-on effect of the pandemic.

14 Jul 2021 , 5 Min Article

Clinical services, Financial Management & Funding,

Is the CPCS delivering? Or is it too soon to tell?

Health economist Leela Barham unpicks the value proposition of the CPCS

14 Jul 2021 , 4 Min Article

Leadership, Business environment,

Representation review runs true to form

The steering group charting a new course for representation in England has published an outline timetable for change. How did we get here, and what's next?

14 Jul 2021 , 4 Min Article

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Business environment, Integrated care,

Integrated care systems are coming...so what?

Integrated care systems (ICSs) will, we are told, join up health and care, with planning and delivery increasingly organised more locally. What does this mean for community pharmacy?

14 Jul 2021 , 5 Min Article

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Tips for good communication

Put a premium on communication skills with this CPD module.

14 Jul 2021 , 3 Min Module

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Creating a successful team

Consider how you can engage with your staff to enhance productivity and results.

14 Jul 2021 , 4 Min Module

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What's your offer?

It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.

14 Jul 2021 , 5 Min Module

Legal, Business environment,

Modernising healthcare regulation: time for change

Do new proposals for regulating health professionals make sense, given the learnings of the pandemic?

13 Jul 2021 , 2 Min Article

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Better services are built on trust

Take a look at some core concepts and skills and introduce a model that will help you build trust.

13 Jul 2021 , 4 Min Module

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Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

13 Jul 2021 , 5 Min Module

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The art and science of project management

Get organised and stay organised when managing change successfully.

13 Jul 2021 , 4 Min Module

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Financial Management & Funding,

The five year deal: half term report

Health economist Leela Barham takes stock of the Community Pharmacy Contractual Framework (CPCF) at its half-way point

13 Jun 2021 , 4 Min Article

Legal, Management problem solving, Employment,

Debunking employment myths

Two lawyers debunk their favourite urban myths when it comes to employment

13 Jun 2021 , 4 Min Article

Financial Ombudsman: there to help

If fighting a large financial institution feels like David v Goliath, the Financial Ombudsman Service can level the playing field

13 Jun 2021 , 2 Min Article

Legal, Property management,

Looking for better lease terms?

Trainee solicitor Lauren Kelly and solicitor Jennifer Berritt look at how the Lease Code could help with a tricky lease renewal

13 Jun 2021 , 2 Min Article

Financial Management & Funding, Legal,

Are more frequent tax payments in the pipeline?

Businesses could soon be required to pay tax more often - maybe even monthly

13 Jun 2021 , 2 Min Article

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