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Education

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Eyes & ears

The windows to the soul have it

Pharmacists could join forces with optometrists to tackle avoidable sight loss, says Victoria Goldman

16 Jan 2020 , 4 Min Article

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Smoking cessation

Help smokers stub it out

The target is to stamp out smoking tobacco by 2030. Is vape an answer for pharmacy in helping Britain's 7 million smokers quit? 

15 Jan 2020 , 6 Min Article

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Painting by numbers

The latest General Pharmaceutical Services report from NHS Digital puts the numbers into community pharmacy over 10 years

09 Jan 2020 , 2 Min Article

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What can you do to protect your IP?

Patent attorney James Legg's simple guide to intellectual property, patents and trade marks

05 Jan 2020 , 2 Min Article

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Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.

17 Oct 2019 , 5 Min Module

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Leadership

Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

12 Sep 2019 , 5 Min Module

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Healthy living

Plan for an impact with public health

The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan

22 Aug 2019 , 5 Min Module

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

02 Aug 2019 , 4 Min Module

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Human factors and patient safety

When a mistake occurs in a pharmacy it has the potential to become serious if not caught quickly

10 May 2018 , 900 Min Module

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Pet health

FRONTLINE €“ Tackling Fleas and Ticks

This NPA-accredited module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

20 Apr 2018 , 900 Min Module

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Becoming a mentor

This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning

02 Mar 2018 , 900 Min Module

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Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

23 Feb 2018 , 900 Min Module

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Partnerships with general practice

Collaborate with general practice to forge long-term and patient-centric relationships

19 Feb 2018 , 900 Min Module

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Marketing

Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

05 Sep 2017 , 900 Min Module

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When patients complain

It is an unusual pharmacy that has never had to respond to a patient complaint. What’s the best approach to this?

17 Aug 2017 , 900 Min Module

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Building trust in teams

How to build trust in a successful pharmacy team

10 Jul 2017 , 900 Min Module

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