This site is intended for UK Healthcare Professionals only

Business & Management

Tips and advice on managing your business.

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Balancing workload and wellbeing

Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing? 

17 Jan 2020

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Help smokers stub it out

The target is to stamp out smoking tobacco by 2030. Is vape an answer for pharmacy in helping Britain's 7 million smokers quit? 

15 Jan 2020

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Be prepared for the unthinkable

The Buncefield oil depot explosion, Novichok in Salisbury, floods. You never know when you might need a plan for emergencies.

15 Jan 2020

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Held to account

Time and money are the biggest squeezes on most businesses. Engaging a specialist accountant is an investment to consider

09 Jan 2020

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The CPCS: a lawyer writes...

The Community Pharmacist Consultation Service is up and running. Solicitor Susan Hunneyball casts an eye over the operational angles.

05 Jan 2020

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Why is mindset and leadership so important?

Leadership is more important than ever and it's time to make a change, says pharmacy manager Mital Thakrar

05 Jan 2020

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Screen test: BP gets fit for pharmacy

The Medi-Stats BP+ programme facilitates understanding, engagement and treatment to be approached in a preventative manner” according to its inventor Norman de Villiers.

05 Jan 2020

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Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.

17 Oct 2019

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Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

12 Sep 2019

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

02 Aug 2019

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Public health awareness campaigns with impact

How do you run an effective health awareness campaign?

01 Jun 2017

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Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

22 Dec 2016

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Time or quality? Giving patients the time they deserve

How can the pharmacy team make sure that the time is used to best effect?

09 Aug 2016

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How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016

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Meeting customers' needs

Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy

31 May 2016

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Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

31 May 2016

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