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Tackling fleas and ticks

This module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

17 May 2023 , 10 Min Module

Mental health

Wellbeing in a post-Covid world

Workplace pressures in community pharmacy have risen consistently in recent years, with statistics indicating that burnout is a real risk for many. What steps can be taken to safeguard wellbeing?

01 May 2023 , 60 Min Module

Education & training

Treating fungal nail infections

Understand how fungal nail infections develop and help manage customer expectations around treatment

18 Apr 2023 , 10 Min Module

Fungal Nail Roundup

Complete this short interactive module to refresh your knowledge on identifying and treating fungal nail infections, and discover more about a product you can recommend to customers.

18 Apr 2023 , 5 Min Module

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Business environment

Unlocking the power of community in your workplace

Here are three leadership and strategy tactics you can immediately bring into your business to encourage your team to think and act like a real community.

01 Feb 2023 , 60 Min Module

Management problem solving

Talking so the inner voices listen

These approaches will help any leader plan to build a high performing team for any project or activity.

01 Jan 2023 , 60 Min Module

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People skills

Communicating more clearly

This module outlines a simple strategy that will help you to get your message across comfortably and successfully to others.

03 Oct 2022 , 1 Min Module

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Education & training

Winning conversations

This first module in a short series on communication explores how to build rapport.

29 Aug 2022 , 60 Min Module

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Employment

Absenteeism in the workplace

Given the potential for an adverse effect on business, it's important to tackle absences, for whatever reason, quickly and professionally.

17 Aug 2022 , 60 Min Module

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Digital & technology

Creating the perfect patient journey online

In the first module of this short series of three, we looked at why pharmacy's future starts online because of how patients look for services.

07 Jul 2022 , 60 Min Module

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When is the right time for digital marketing?

Exactly how you present a product can get incredibly detailed, but at its core, you cannot sell a product without marketing it in some way.

01 Jun 2022 , 60 Min Module

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Business building by going online

Use this CPD module to consider how expanding your pharmacy online can benefit your business.

04 May 2022 , 60 Min Module

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Personal strengths and weaknesses

The ability to reflect on and learn from situations and apply those lessons in the future is the sign of a leader find out more with this CPD module.

05 Apr 2022 , 60 Min Module

Education & training

Managing dry eye and blepharitis

Discover the link between dry eye and blepharitis and learn how to help customers effectively manage these conditions.

29 Mar 2022 , 10 Min Module

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Management, leadership or both?

So, do people follow you, or work for you? Find out more with this CPD module.

01 Mar 2022 , 60 Min Module

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Influencing one on one

This module could be useful in many situations, whether you’re working with the pharmacy team, non-pharmacist area managers, colleagues or commissioners – or even in the consultation room.

31 Jan 2022 , 60 Min Module

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