How to say 'no'
When you have to decline something, here’s a technique that may help: acknowledge the request, but clearly explain your reasons for saying no. Then suggest an alternative solution.
For example, you could say: “I can see how important this work is, but I can’t take it on as I am already overstretched. My suggestion would be to postpone the start of the project. If you could wait for a week, I could take it on with pleasure. Or we could ask Millie to step in. How does that seem?”
Record your learning
Use this learning as one of your CPD entries for your revalidation. Use these questions to formulate your CPD entry:
• What have you learned by completing this module?
• How have you applied the learning?
• How has or will the learning benefit the people using your services?
You can record and save your CPD entry onto your own personal learning log here but not before clicking NEXT to complete this module.