Insight

Cashflow boosters complete top tip checklist

Real World Analytics’ Conall Lavery’s checklist for maximising business performance and enhancing patient care concludes with items 16 to 20

Five more local ways to up your game

Part three of Real World Analytics' Conall Lavery's rundown of 20 ways to use data to improve business performance. This month: items 11-15 

Quick wins for improved performance

Items six to ten on Real World Analytics' Conall Lavery's 20 point checklist includes quick wins in revenue

Knowing me, knowing you

What makes one pharmacy different from others? Understanding consumer loyalty can help, and a net promoter score is one way to measure it 

Get house in order to improve cashflow

Real World Analytics’ Conall Lavery details the first five items on his 20 point checklist of things that need to be done consistently well to improve business performance.

Don't ignore auto-enrolment compliance

Pensions regulator issues more than 20,000 fines for failures over auto-enrolment

Crack down on shrinkage

Keeping track of security and shrinkage in a busy working environment is a tough proposition, but vital in order to reduce profit losses

Have you ordered your scanners yet?

It’s just a few months to ‘FMD day’, 9 February 2019. What do you actually need to do now? 

Profitable relationships to benefit your business

How can you take your pharmacy business to the next level? 

What are Minimum Energy Efficiency Standards?

New Minimum Energy Efficiency Standards (MEES) are key factors in the buying and selling of pharmacy premises and for lease negotiation

Buying for business: What rights do you have?

What happens if you buy something for the pharmacy that you aren’t happy with or is damaged? This is what the law says

10 things about ... FMD implementation

From 9 February 2019 the EU Falsified Medicines Directive will change the process of dispensing medicines in Europe. What do we know about it?

Is it best to lease or buy a delivery van?

So, your pharmacy needs a new van for deliveries, but should you lease one or buy one? What’s best for your business? 

A strategy on one-page is a good place to start

It’s important that every business has a written strategy, suggests Alliance Healthcare’s Chris Martin

Do I need to make changes to employees’ contracts or policies this month?

As employers, pharmacy business owners process their employees’ data daily, and must consider whether their contracts of employment and policies should be amended to reflect the new GDPR requirements.

Working with the new NHS: The skills you need

Community pharmacists will have to learn a new language and use a new set of skills to engage with STPs, says Hemant Patel

Getting on top of your monthly income forecast

Cash flow remains an issue, and looking again at some good housekeeping points is worth the effort

Special requirements

The specials industry has also had to endure cost-cutting measures and witness its market shrink as specials moved onto the Drug Tariff

Untangling EPOS and PMR system choices

All well-managed businesses need to invest in up-to-date technology if they are to run efficiently

The 13 steps to GDPR – put the regulations into practice

All pharmacies should complete a Data Protection Impact Assessment (DPIA), suggests PSNC

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