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PV investigates non-supply of OTC meds

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PV investigates non-supply of OTC meds

Pharmacy Voice wants pharmacists to take part in a practice-based audit on the non-supply of OTC products to patients seeking ‘self care’. 

The audit, which is available to all AIMp, CCA and NPA members, will investigate the reasons for the non-supply of OTC medicine(s) requested by a patient. Community pharmacy teams are encouraged to take part in the audit over any one-week period between August 1 and November 30.

Rob Darracott, chief executive of Pharmacy Voice, commented: "Pharmacy Voice recognises that there is a great deal of care and guidance offered by pharmacy teams which results in non-supply of products. We hope that this audit will provide greater insight into these situations so we can gain a more complete picture of pharmacy teams’ interactions with patients."

Resources for the audit can be found on the Pharmacy Voice website.

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