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Sustaining a culture of quality improvement

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45
mins

Objectives

Welcome to this module in the Business and Management Development Programme

By the end of the module, you will:  

• Understand the concept of a quality improvement culture

• Appreciate how to develop the features of an improvement culture in your pharmacy

• Be able to explore the importance of engaging leadership to achieve continuous improvement

• Use your knowledge of quality culture as part of your annual revalidation