What's your offer?



Welcome to this module in the Business and Management Development Programme

By the end of the module, you will:

  • Be able to evaluate what your pharmacy has to offer, from the perspective of your customers
  • Understand the key services pharmacies can offer, and how they are seen by customers
  • Know how to find out what services customers in your area actually want from a pharmacy
  • Understand how to market your services so that customers know what your store can provide.

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