Business environment

Build a positive workplace.

Legal, Business environment,

Modernising healthcare regulation: time for change

Do new proposals for regulating health professionals make sense, given the learnings of the pandemic?

13 Jul 2021 , 2 Min Article

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Customer service, Leadership, People skills, Business environment,

Building the future - part one

Seven community pharmacists across England tell us what they are doing to shape their own futures, and what they think needs to change to help them grow (part one of three)

13 Jun 2021 , 4 Min Article

Business environment,

Time for a new metric?

Final data for 2020 prescription volumes are in: here's the detail

17 May 2021 , 2 Min Article

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Management problem solving, People skills, Business environment,

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

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Business environment,

Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

16 Jun 2020 , 4 Min Module

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Business environment,

Will power necessary

Owners who die without leaving a will leave their families at the mercy of the UK's intestacy rules

23 Jan 2020 , 2 Min Article

Business environment, Leadership,

Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016 , 900 Min Module

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Business environment, Management problem solving, People skills,

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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Business environment,

Your business plan for the year ahead

What is your business plan for 2016?

06 Jan 2016 , 900 Min Module

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Business environment,

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care?

02 Oct 2015 , 900 Min Module

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Financial Management & Funding, Business environment,

Cost control for pharmacy

Keep profit on track by actively controlling business costs

29 Sep 2015 , 900 Min Module

Business environment,

Understanding the future

An educated view on future developments helps you to plan your direction today

07 Aug 2015 , 900 Min Module

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Business environment, Leadership,

Entrepreneurship

Entrepreneurial skills can be useful across all areas of a pharmacy business.

07 Aug 2015 , 900 Min Module

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Business environment, Customer service, People skills,

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015 , 900 Min Module

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