A business checklist



This CPD module is about creating a checklist to help review your business. It will consider how analysing current costs, revenue streams and customer profiles can help to maximise profitability and identify new opportunities.

Have you and your team drawn up a strategy to help your pharmacy succeed?


  • To review a business across the key areas of finance, customer care and operations.


  • To assess the financial areas of income stream, costs and monitoring
  • To recognise the need to identify core customer groups, ways to attract them and the need to maximise their spend
  • To review operational issues, such as new ways of working.

Contributing author:

Raj Nutan MBA, BPharm, PGClinDip, MRPharmS, commercial director at Numark, the support organisation for independent community pharmacy.

About this module

Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.

Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.

Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log. You must be registered on the website to do this.