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55 results found for: Management Modules

Maximising use of the consultation room

This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists

Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

Training: keeping knowledge and skills up to date

This review will help pharmacy teams to focus on meeting ongoing CPD requirements and to identify training needs.

Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

Why people hate appraisals

Learn the best way to handle staff appraisals and the key do's and don'ts 

Better patient consultations

Combining product knowledge with people skills in patient consultations can lead to better outcomes.

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

Build your pharmacy around your patients

How highly does your pharmacy value its patients?

Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

Meeting targets and objectives

Getting where you want to be doesn’t happen by accident. It needs a strategic approach, with written targets and a clear plan of action

Time or quality? Giving patients the time they deserve

How can the pharmacy team make sure that the time is used to best effect?

How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

Understanding the future

An educated view on future developments helps you to plan your direction today

Act now to lead change

How do you prepare for the process of change?

Preparing for change

How do you keep your business going strong when undergoing periods of change?

How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

Managing difficult employees

What is the best way to manage those difficult employees?
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Decriminalisation law due to come into effect in April

A legal defence against inadvertent dispensing errors is now closer to being signed into law, having been signed by the ...

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Why we can't continue to work harder and harder

Workload pressure isn't going to change, but how we work with it can, suggests Noel Wicks. The recent media spotli...

Popular Features

Rowlands Pharmacy teams up with UK Sepsis Trust to raise awarenes…

Rowlands Pharmacy and charity the UK Sepsis Trust have launched a campaign to raise awareness of the condition, includin...

‘Unprecedented’ 15p per item rise in November advance payment…

The Department of Health has confirmed community pharmacy contractors will receive an additional 15p per item in advance...

Case study: E-commerce innovation

In this In Business case study, Mitesh explains how the North London pharmacy’s online offering has gone from strength...