PSNC is reminding community pharmacy contractors that the March 31 deadline for four clinical governance aspects of their terms of service is fast approaching.

The requirements are:

  • An annual IG Toolkit
  • An annual CPPQ and publish the results
  • A clinical audit. Contractors need to conduct two audits each year: one on a topic of their choice and one determined by NHS England (NB no national audit has been determined for 2017/18).
  • An annual complaints report, with a copy sent to the local NHS team. This needs to be done as soon after March 31 as possible.

To help support contractors, PSNC’s Regulations and Support Team has produced a quick reference guide PSNC Briefing 001/18: Upcoming clinical governance deadlines – actions to be completed by 31 March 2018.



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