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Services Development

Introducing successful new ideas in pharmacy

This module will help you to successfully introduce new ideas, taking you through a series of steps

Are your customers fit for travel?

Whether your customers are planning a city break in Europe or a trek across South America, suggest a pre-travel consultation

The leading pharmacy for NUMSAS

What can recent data reveal about pharmacy participation in the NUMSAS scheme? PharmaData shares their analysis

Well pharmacy trials digital repeats service

Well customers are being invited to test an iPhone app for repeat prescriptions, following the launch of a digital prescription service

Case study: trial and error with travel

Terry Reid, of Reid’s Pharmacy, London, says his decision to get involved with travel services was motivated by wanting to balance his business

Case study: Clifton Village Pharmacy, Bristol

Bristol pharmacist Upveer Manro estimates his pharmacy has delivered more than 1,000 flu jabs this flu season so far

Maximising use of the consultation room

This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists

Flu service highs and lows

What are the barriers to developing community pharmacy vaccination services further in the future?  

Case study: Fresh thinking

Superintendent pharmacist Jonathan Campbell explains how forging strong ties with a GP surgery has helped his pharmacy business stand out

Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

Make a success of pharmacy services

As financial constraints placed on community pharmacies continue to bite, services are increasingly being flagged as an opportunity to plug funding gaps

Delivering clear health outcomes for patients

Focus your pharmacy team, operations and practices on maximising health outcomes. Do you need to change and what should you do?

Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

There’s money on the table worth £73,800 – grab it

The size of the potential opportunity outside of dispensing could surprise you, suggests Retail Performance Specialists  

Men’s Health Forum Book explains safe drinking

Men’s Health Forum book explains safe drinking approaches

Doing things differently for pharmacy efficiency

Naz Meghji shares the steps that Avicenna’s pharmacies have taken to improve pharmacy efficiency

A weighty issue in pharmacy

A quarter of adults in the UK are obese, making weight-management advice more important than ever

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

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