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Services Development

Case study: Fresh thinking

Superintendent pharmacist Jonathan Campbell explains how forging strong ties with a GP surgery has helped his pharmacy business stand out

Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

Make a success of pharmacy services

As financial constraints placed on community pharmacies continue to bite, services are increasingly being flagged as an opportunity to plug funding gaps

Delivering clear health outcomes for patients

Focus your pharmacy team, operations and practices on maximising health outcomes. Do you need to change and what should you do?

Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

There’s money on the table worth £73,800 – grab it

The size of the potential opportunity outside of dispensing could surprise you, suggests Retail Performance Specialists  

Men’s Health Forum Book explains safe drinking

Men’s Health Forum book explains safe drinking approaches

Doing things differently for pharmacy efficiency

Naz Meghji shares the steps that Avicenna’s pharmacies have taken to improve pharmacy efficiency

A weighty issue in pharmacy

A quarter of adults in the UK are obese, making weight-management advice more important than ever

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

Travel health advice in the winter

Running a travel health clinic is becoming an attractive proposition for many pharmacies and the benefits are obvious all year round

Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

Servicing your local community successfully

One of the challenges for services is making sure that customers know about them. Follow Warman-Freed’s journey in service delivery

The next steps for community pharmacy?

The Community Pharmacy Forward View clearly articulates the sector’s vision for the future. Can it be achieved?

Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations 

Pharmacy in the vanguard

Where does pharmacy sit within the 50 vanguard projects at the core of the government’s care models programme?

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