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Is your pharmacy IT system fit for the future?

As the new contractual framework puts even more emphasis on services, Sasa Jankovic finds out how PMR suppliers are stepping up 

Does pharmacy need a more collaborative model?

With community pharmacy facing change nationally and locally, Saša Janković asks whether the existing representation structure in England is robust enough to cope?

Full repairing and insuring leases explained

Solicitor Aidan Welton explains what 'full repairing and insuring' means when written in a pharmacy lease

Repairs or improvements?

Expenses and capital expenditure are treated very differently by the taxman 

Three reality checks and stark choices

RWA's Paul Counter looks at the options for survival in the Community Pharmacy Contractual Framework 

Robots are a major investment, so are they worth it?

In the final article in our automation series, we look at how pharmacy owners evaluate their investment 

Numbers reveal where your initial contract focus should be

Real World Analytics' Paul Counter runs the numbers from the five year contract deal through their analytical filters 

We need to talk about specials

Lifting the lid on specials - prescribing, quality and reimbursement - and dealing with the regular headlines

Safety, cost efficiency boxes ticked

in the third article in our Automation A-Z series, we find out what happens when you switch on. Operationally, does it deliver?

The mire of IR35

HMRC’s proposed changes to the IR35 tax law are set to have wide-reaching effects on locums, employers and agencies alike, but there is still no clarification of what these will be. 

Commercial property service charges: new rules explained

A new professional statement relating to service charges in commercial properties is compulsory. Michelle Noble, Solicitor and Member of the Pharmacy Transactions Real Estate Team at Charles Russell Speechlys LLP picks out the important details

GDPR: are you compliant?

One year on from the implementation of the General Data Protection Regulation is a good time for a handy refresher on how GDPR applies in your pharmacy 

Finding our feet with a new revenue stream

Farah Ali, general manager at Warman-Freed, Perrigo’s learning pharmacy, provides a real-time insight into how they found the right partner to hire their consultation room, benefitting both the local community and their bottom line

SCR usage: what can we read into the data?

The largest usage peak for SCR was seen in the last week of June 2018, which coincides with the last Quality Payments checkpoint for SCR, according to NHS data compiled by PharmData.

Pharmacy automation: robots rising

Squaring the circle of increasing demand and falling margins on dispensing is prompting owners to think automation

As the NHS goes local, does your LPC stack up?

With investment of £4.5bn going into primary care via primary care networks, PSNC has prioritised support for LPCs in 2019/20. LPCs are going to be crucial, but are they fit for purpose? 

Cashflow boosters complete top tip checklist

Real World Analytics’ Conall Lavery’s checklist for maximising business performance and enhancing patient care concludes with items 16 to 20

Five more local ways to up your game

Part three of Real World Analytics' Conall Lavery's rundown of 20 ways to use data to improve business performance. This month: items 11-15 

Quick wins for improved performance

Items six to ten on Real World Analytics' Conall Lavery's 20 point checklist includes quick wins in revenue

Knowing me, knowing you

What makes one pharmacy different from others? Understanding consumer loyalty can help, and a net promoter score is one way to measure it 

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