Why has Noel Wicks been driven to compile The Wicks Wall of Shame? It’s down to constant time-wasting supply problems, of course...
In the words of the famous cartoon character Popeye, ‘That’s all I can stands, cuz I can’t stands n’more!’ This month I must say that I have had my fill of dealing with manufacturers’ nonsense customer care lines.
I know I’m preaching to the converted here, but one day last week I was pushed over my tolerance threshold by back-to-back phone calls. So it is time to bust open a can of spinach, flex my guns and let rip with my latest idea: The Wicks Wall of Shame.
I won’t name names in print, but I suspect that you may have had similar experiences with these companies. The winner by a country mile frustrated me so much that I was forced to go outside and kick the (actual) bin. It’s the classic story of trying to get transplant medication for a regular patient, but our staff at this particular branch tell me they have routine problems. It’s the start of the month and on checking the PMR I can see that none has been ordered so far. So why are my wholesalers passing me to the manufacturer’s customer care line?