People & Team Training

Legal advice: shared parental leave

Setting out what legal rights should be considered if a worker is going on parental leave

Stoptober: sign up with friends

This year's Stoptober campaign is encouraging quitters to sign up together and is supported by top comedians.

Getting ready for inspection

The whole pharmacy team needs to be involved in preparations for GPhC inspection. So what can you do to make sure everyones up to scratch?

Tackling difficult conversations

Learn the best way to deal with difficult conversations.

What should a contract say about holiday pay?

With the holiday season on the horizon, we look at the rules around annual leave

Supporting staff to take on more

The manager of a business must know when to delegate power to their employees.

Build a strong and motivated team

Building a team that is fully motivated and capable can be invaluable to any business.

Performance coaching

Learn the basics of performance orientated coaching.

Feedback as a workplace tool

People management: How to give and receiving useful feedback. 

How can I change behaviour?

Patient consultations: techniques for changing people’s behaviour

New law for families – employers beware

Flexible working arrangements, shared parental leave and fathers’ rights to attend antenatal appointments all have the potential to change working arrangements  
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Latest News

Which? investigation uncovers poor OTC practice

In an undercover investigation carried out by Which?, three in 10 pharmacies did not follow safety guidelines when makin...

Little change in asthma care stats, says charity

Almost two thirds of the 5.4 million people living with asthma in the UK are not receiving basic levels of care, a repor...

Views

Why we can't continue to work harder and harder

Workload pressure isn't going to change, but how we work with it can, suggests Noel Wicks. The recent media spotli...

Popular Features

Consultation launched on plans to rein in prescriptions

A consultation on proposals to “rein in prescriptions” for a number of OTC products has been published by NHS Englan...

Maximising use of the consultation room

This article considers how to maximise consultation room use, and how effective consultation skills are essential for ...

Study demonstrates high satisfaction with pharmacy warfarin servi…

Boots collaborated with the University of Brighton on a study indicating pharmacy is ideally placed provide to prov...