Retail & Merchandising

Get to know your pharmacy customer

There are resources available to pharmacy businesses that will help them better understand their customer base.

Rise of the robots

Where are we when it comes to greater use of pharmacy automation?

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

The 28-day challenge

Use the Stoptober campaign to reignite interest in pharmacy-based stop smoking services

Pharmacy trials webcam link with patients

A pharmacy in Scotland is trialling a robotic kiosk that allows users in rural areas to communicate with pharmacists remotely 

Is pharmacy seeing growth – and where?

Retail in pharmacy is on the up, but where do community pharmacists in the field see the real growth happening?

Merchandising made easy

Warman-Freed on how to overcome merchanidising challenges

Know your consumers’ rights

From a retailer's perspective, it’s worth understanding changes to legislation

‘Now I can write to patients’ records’

A pilot scheme in Brighton and Hove gives community pharmacists access to records following referral from local GP practices

Talking Shop: John Nuttall, chief executive of Well

John Nuttall, chief executive of Well, the new brand for The Co-operative Pharmacy, tells P3 about its future plans.

The man behind the e-cigarette

Pharmacist Hon Lik, spoke to P3 about his passion for the rapidly growing, and sometimes controversial, e-cigarette sector.

Celesio’s new concept

Independent pharmacy owners have the opportunity to join up with a new type of support group. 

‘You can do amazing things with data’

Gary Warner ‘could do with a bit more sleep’, after years of developing a pioneering platform for pharmacy service commissioning.

Is there a role for a sexual health champion?

The FPA is looking to community pharmacy to help clear up confusion around contraception and emergency contraception  

Meeting customers’ needs

Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy

Help patients with dementia

Dementia Friends is encouraging pharmacists to attend a training session and help patients suffering from the condition  

Insight: better clinical consultations

Independent pharmacists regularly go above and beyond what is required of them, yet their stories often remain unheard.

Baby boom for pharmacy

Danone Nutricia Early Life Nutrition has conducted a 12-week trial with Weldricks Pharmacy

Superdrug turns its focus to healthcare

The public’s growing interest in wellbeing and health has caught the attention of the UK’s second largest health and beauty chain  

Are you ready for research?

Research is necessary to drive pharmacy practice forward. All community pharmacists can get involved in some way.  
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