People & Team Training

Do you want to be a leader of change?

What do you think needs to be done differently in your local area? How can you make it happen?

Becoming a mentor

This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning

10 things about ... Revalidation

Still getting your head around the GPhC’s new system for revalidation? Here are 10 things you might not know…

10 things about ... Why PIP makes sense

The growing importance of the role of pharmacist independent prescriber has led to the opening of a GPhC consultation on standards for their training

Build up your clinical expertise

I believe that we have shown that community pharmacy can become an inspirational sector to work in, says pharmacist Bernadette Brown

Time for lunch – or do you work through?

Do you work through lunch more often than you would like?

Look out for the gender pay gap

Whether you are an employer, manager or a member of staff, the gender pay gap could be affecting you. Here’s what to do about it

Human factors and patient safety

When a mistake occurs in a pharmacy it has the potential to become serious if not caught quickly

We all know about gender equality

Gender equality isn’t the only aspect of diversity that requires more focus within pharmacy, suggests one pharmacist

Why we need more female pharmacists at the table

Why are there so few women on pharmacy boards and what can be done to increase their numbers?

Partnerships with general practice

Collaborate with general practice to forge long-term and patient-centric relationships

Take a break for your wellbeing

Watch out for your own wellbeing, and that of the people you manage, says the profession’s charity, Pharmacist Support

Body language and self-confidence

The body language that you display tells people as much as the words you speak

Could I be a mentor?

With peer support a concept gaining attention in pharmacy, how does mentoring work and what skills are needed?

Pancreatic cancer – the role of the pharmacist

This module will help you spot potential symptoms of pancreatic cancer among pharmacy customers, to help aid early diagnosis 

Is the GPhC consultation preaching to the choir?

Is the GPhC consultation on responsibilities for patient safety an insult to non-pharmacistmanagers, or simply an extra layer of protection for everyone?

When patients complain

It is an unusual pharmacy that has never had to respond to a patient complaint. What’s the best approach to this?

Look for the signs of unhappy staff

Would you recognise that a colleague in the pharmacy is no longer happy in their role?

Better performance through mindset change

It’s not just what you do in the pharmacy, it’s the way that you do it that customers and patients will notice

Building trust in teams

How to build trust in a successful pharmacy team
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