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Audit examines patient consultations in pharmacy

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Audit examines patient consultations in pharmacy

Community pharmacy teams are being encouraged to take part in a one-week practice-based audit over the next three months. The audit, available to all AIMp, CCA and NPA members, will look to find out more about pharmacy consultations in which an over-the-counter (OTC) medicine(s) requested by a patient is not then supplied.

Pharmacies can taken part in the audit over any one week period that falls between 1 August and 30 November 2015. It is expected that pooled data is submitted per company. 

Rob Darracott, chief executive of Pharmacy Voice commented: “Pharmacy Voice recognises that there is a great deal of care and guidance offered by pharmacy teams which results in non-supply of products. We hope that this audit will provide greater insight into these situations so we can gain a more complete picture of pharmacy teams’ interactions with patients. The audit aims to provide quantified data to identify where cost of products may be a barrier, where the pharmacy team have signposted on to other health services or simply where the pharmacy team, as qualified healthcare professionals, have been able to offer non-product related advice.”

Practice-based audits help to build national data about the role that pharmacy teams play in patient care.

A link to audit resources can be found at: http://www.pharmacyvoice.com/resource/category/other-documents

 

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