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8 results found for: teamwork

Look differently at the supervision debate

There are other priorities to be tackled before any proposed changes to supervision, suggests Noel Wicks Supervision seems to be the topic on everyone’s lips at the moment. The debate was re-ignited recently by the letter from a group of RPS members to the President-elect stating that supporting the removal of the need for a pharmacist in a pharmacy would be a betrayal of its members. This thorny issue has been sat with the Department of Health’s rebalancing board for the last four years with many views expressed both for and against changes to supervision rules. The Department set itself the task of looking at supervision because it believes that current legislation restricts the full use of the skill of pharmacists and pharmacy technicians, and puts unnecessary obstacles in the way of new models of service delivery. Are they right? Do we actually need more flexibility in service provision?

In a happy workplace? Keep up team morale

Pharmacies are busy and workload looks set to increase. So how do you maintain staff morale?

The future for pharmacy is about working as a team

Don’t worry alone about what’s ahead. Discuss what can be done in the pharmacy as a group, says Noel Wicks There are going to be some tough times and some tough decisions ahead for community pharmacy contractors in England. The recent proposals from the Department of Health couldn’t come at a worse time. The National Living Wage and employers’ pension contributions are adding financial pressure to a service that has already saved the NHS billions of pounds through Category M. It may be well into 2017 before the real damage of the DH cuts start to tell on businesses, but starting a conversation now with your team about the challenges ahead could be a prudent course of action.

Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

Work as a team to reduce risk

Set out to work as a team to minimise the risk of error.

Why working with GPs just has to happen

Collaborative working between GPs and community pharmacists improves outcomes for their businesses, and certainly for patients, so why are we still not seeing more of it?

Waiting in vain?

Pharmacy leaders have been told they have a race on their hands for pharmacy to be included as part of new NHS working practices

Get the X-factor

Mike Smith puts the world to rights... One thing from the recent evaluation of the New Medicine Service has really grabbed my attention. According to the report, the pharmacies that recruited most people to the service had a culture of providing services to patients at the core of their business: they showed greater team cohesion and a clear ‘can do’ attitude. This got me wondering how some pharmacies do this better than others. There’s no doubt that some of the factors affecting delivery of the NMS are outside of a pharmacy team’s control. Staffing and resource issues can be a problem to the small independent, and conflicting business and organisational priorities can be more of an issue for the multiples. Some members of staff find it easier to talk to patients, giving them more chance of identifying the right people. Other pharmacies have closer working relationships with local GPs. I think that success with the NMS boils down to two main things – first, how proactively individual pharmacies adopt the idea, and second, how effectively we can prove that NMS can save the NHS money and enhance patient care.

Latest News

Pharmacy Winter action – take to social media today!

Pharmacy teams are being asked to join in with today's #pharmacywinter action day

Call to extend NHS health checks

The NPA has responded to a report by think tank ResPublica which calls for community pharmacy to provide health checks...

Views

OTC prescribing: where local policy is taking the lead

Dudley CCG’s decision on self care medicines is an interesting approach, says Noel Wicks It seems that the saga surro...

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