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Understanding customers makes business sense

Understanding customers by putting yourself in their shoes ensures your healthcare and retail offerings are aligned with their needs.

Latest News

Little change in asthma care stats, says charity

Almost two thirds of the 5.4 million people living with asthma in the UK are not receiving basic levels of care, a repor...

Decriminalisation law due to come into effect in April

A legal defence against inadvertent dispensing errors is now closer to being signed into law, having been signed by the ...

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Why we can't continue to work harder and harder

Workload pressure isn't going to change, but how we work with it can, suggests Noel Wicks. The recent media spotli...

Popular Features

Lloyds plans treatment centres for hospital patients

Patients requiring hospital care for conditions such as cancer could be given the option of receiving treatment in a Llo...

CCG’s reproductive health cuts condemned

A men’s health charity has condemned a CCG's proposals to cut back on reproductive health services, including weight ...

Going on gut instinct

How community pharmacy can support customers to learn more about their gastrointestinal problems and improve the perform...