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Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

A quality MOT

How can the quality of the service you offer be improved upon?

How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

Personal resilience under pressure

As a manager or pharmacist in a community pharmacy, the pressure you face today is more than ever before.

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

Cost control for pharmacy

Keep profit on track by actively controlling business costs

Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

A business checklist

Use this to review your pharmacy business: finance, customers and operations

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

Managing through change

Change is never going to stop, but we can all learn to work with it.

Be a good line manager

Would your team say you are a good manager? Here's how to improve

Latest News

Which? investigation uncovers poor OTC practice

In an undercover investigation carried out by Which?, three in 10 pharmacies did not follow safety guidelines when makin...

Little change in asthma care stats, says charity

Almost two thirds of the 5.4 million people living with asthma in the UK are not receiving basic levels of care, a repor...

Views

Why we can't continue to work harder and harder

Workload pressure isn't going to change, but how we work with it can, suggests Noel Wicks. The recent media spotli...

Popular Features

Nytol campaign to boost confidence in use of sleeping aids

The aim of Nytol's new campaign is to help break down any reluctance in the use of sleeping aids

Thousands more living in poverty, report warns

The number of children and pensioners living in poverty has risen considerably since 2012/13, the Joseph Rowntree Founda...

Which? investigation uncovers poor OTC practice

In an undercover investigation carried out by Which?, three in 10 pharmacies did not follow safety guidelines when makin...