Learning

Maximising use of the consultation room

This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists

Promotion of local pharmacy services

Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?

Delivering clear health outcomes for patients

Focus your pharmacy team, operations and practices on maximising health outcomes. Do you need to change and what should you do?

Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations 

A quality MOT

How can the quality of the service you offer be improved upon?

Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

Presenting with impact

Practical tips for giving impressive presentations.

Managing through change

Change is never going to stop, but we can all learn to work with it.

Gear up for public health

All pharmacies have an opportunity to do more to improve public health, learn how you can help based on local needs.

Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

All according to local need

Commissioning: identify gaps in local healthcare provision

Project management – is it an art or science?

Drive through new plans with great project management skills

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