Learning

Time is money – the value of an hour

This pharmacy looked to understand the value of their time and where their time was best spent  

Time or quality? Giving patients the time they deserve

How can the pharmacy team make sure that the time is used to best effect?

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

Meeting customers’ needs

Most pharmacies forget to ask customers what they want.

Latest News

PSNC to appeal funding cuts ruling

PSNC has received permission to appeal in its Judicial Review Case against the Secretary of State, the organisation has ...

Steve Brine appointed new pharmacy minister

Steve Brine, MP for Winchester, has been appointed pharmacy minister, it has been confirmed

Views

Secure the future of pharmacy and self care

PAGB is firmly behind plans proposed for community pharmacy, says its chief executive. John Smith is chief executive of ...

Popular Features

There’s money on the table worth £73,800 – grab it

The size of the potential opportunity outside of dispensing could surprise you, suggests Retail Performance Specialists ...

Pharmacy cuts judicial hearing: Day 1

The long-awaited high court hearing relating to the October 2016 funding package begins Tuesday 21 March, with PSNC and ...

NHS to save on low value prescription items

Some supplements, travel vaccinations, the painkiller fentanyl and gluten-free foods are among the items that may no lon...