Learning

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

Support the personal development of staff

Look to match staff development to changing business needs

Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

Work as a team to reduce risk

Set out to work as a team to minimise the risk of error.

Managing poor performance

Action must be taken to tackle an employee's poor performance

Pressures in a busy team

Keeping everyone happy and working to their best of their ability when the pressure is on can produce positive results

Getting ready for inspection

The whole pharmacy team needs to be involved in preparations for GPhC inspection. So what can you do to make sure everyones up to scratch?

Tackling difficult conversations

Learn the best way to deal with difficult conversations.

Supporting staff to take on more

The manager of a business must know when to delegate power to their employees.

Build a strong and motivated team

Building a team that is fully motivated and capable can be invaluable to any business.

Performance coaching

Learn the basics of performance orientated coaching.

Feedback as a workplace tool

People management: How to give and receiving useful feedback. 

How can I change behaviour?

Patient consultations: techniques for changing people’s behaviour
Previous 1 2 Next

Latest News

Little change in asthma care stats, says charity

Almost two thirds of the 5.4 million people living with asthma in the UK are not receiving basic levels of care, a repor...

Decriminalisation law due to come into effect in April

A legal defence against inadvertent dispensing errors is now closer to being signed into law, having been signed by the ...

Views

Why we can't continue to work harder and harder

Workload pressure isn't going to change, but how we work with it can, suggests Noel Wicks. The recent media spotli...

Popular Features

Revalidation plans a ‘step-change’ says GPhC

The GPhC has said it will introduce revalidation from 30 March 2018, with pharmacy professionals required to submit four...

Seek meningitis treatment despite NHS pressures urges charity

Meningitis Now is urging people not to allow coverage of NHS pressures to prevent them from seeking medical help if they...

Alphega members report high Quality Payment attainment

Members reportedly earned an average 2.7 more points than non-members by the April 2017 review point – equating to at ...