People & Team Training

Public health awareness campaigns with impact

Advice given by the pharmacy team can help to change behaviour. How do you run an effective health awareness campaign?

Peer discussion: it’s good to talk

What will peer discussion, as proposed by GPhC, mean for pharmacy professionals?

Using patient-friendly language

Why you may need to improve your communication skills and the benefits to patient care

Independent prescribing: prescription for success?

Would more community pharmacists benefit from training as independent prescribers?

Training: keeping knowledge and skills up to date

This review will help pharmacy teams to focus on meeting ongoing CPD requirements and to identify training needs.

Case study: Leadership can be shown at any level

More people need to step up into leadership roles to strengthen the sector  

In a happy workplace? Keep up team morale

Pharmacies are busy and workload looks set to increase. So how do you maintain staff morale?

Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

Why people hate appraisals

Learn the best way to handle staff appraisals and the key do's and don'ts 

Know your own strengths

The ability to reflect and take learnings from every situation then apply them in the future is the key to personal development, so what are the best ways to analyse your performance?

Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

Meeting targets and objectives

Getting where you want to be doesn’t happen by accident. It needs a strategic approach, with written targets and a clear plan of action

CPD sampling – will it be you?

It’s planned that pharmacists and technicians will have their CPD checked through a sampling system that will replace the current five-yearly call up

Hitting a low

Pharmacy teams are feeling stressed, dissatisfied and morale is plummeting. So what can be done?

How to respond to a reference request

Care is needed when putting together a reference for a past employee

Bullying at work does really happen

According to a 2015 report, workplace bullying is on the rise, with about 20,000 calls relating to bullying each year.

How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

Managing difficult employees

What is the best way to manage those difficult employees?

Personal resilience under pressure

As a manager or pharmacist in a community pharmacy, the pressure you face today is more than ever before.

Could an MBA benefit your pharmacy?

Business training has been crucial to the story of the successful family-run Day Lewis business
Previous 1 2 Next

Latest News

PSNC to appeal funding cuts ruling

PSNC has received permission to appeal in its Judicial Review Case against the Secretary of State, the organisation has ...

Steve Brine appointed new pharmacy minister

Steve Brine, MP for Winchester, has been appointed pharmacy minister, it has been confirmed

Views

Secure the future of pharmacy and self care

PAGB is firmly behind plans proposed for community pharmacy, says its chief executive. John Smith is chief executive of ...

Popular Features

Eye care in pharmacy’s focus

Many people fail to have regular tests to help protect their sight. P3 looks at pharmacy’s role in the category

Dove introduces baby care range

Baby Dove is Unilever’s biggest innovation in personal care for 2017

Success at the OTC Marketing Awards 2017

Boots UK and Nutricia Early Life Nutrition were both winners at the OTC Marketing Awards 2017 this month