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Professionalism in pharmacy

What professionalism is or isn’t may be difficult to define in practice

Learning

Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

Learning

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

Learning

How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

Learning

Understanding the future

An educated view on future developments helps you to plan your direction today

Learning

Act now to lead change

How do you prepare for the process of change?

Learning

Preparing for change

How do you keep your business going strong when undergoing periods of change?

Learning

Your business plan for the year ahead

What is your business plan for 2016?

Learning

How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

Learning

Cost control for pharmacy

Keep profit on track by actively controlling business costs

Learning

What can you stop doing?

Decide if your time and resources could be used more effectively

Learning

Managing stress

Key steps to managing stress in the pharmacy workplace

Learning

A business checklist

Use this to review your pharmacy business: finance, customers and operations

Learning

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

Learning

Be a good line manager

Would your team say you are a good manager? Here's how to improve

Learning

Entrepreneurship

Entrepreneurial skills can be useful across all areas of a pharmacy business.

Learning

Leadership skills for new managers

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

Learning

Expanding your business

Build a growth strategy based on new opportunities

Learning

Improving customer service

Beat your competitors: valuable rules for improving customer service

Learning

Networking for success

Get out and network: the key to growing your influence

Learning

Latest News

PSNC to appeal funding cuts ruling

PSNC has received permission to appeal in its Judicial Review Case against the Secretary of State, the organisation has ...

News

Steve Brine appointed new pharmacy minister

Steve Brine, MP for Winchester, has been appointed pharmacy minister, it has been confirmed

News

Views

Secure the future of pharmacy and self care

PAGB is firmly behind plans proposed for community pharmacy, says its chief executive. John Smith is chief executive of ...

Views

Popular Features

Dove introduces baby care range

Baby Dove is Unilever’s biggest innovation in personal care for 2017

Product Update

Concern over Which? sunscreen report

The cosmetics industry and the British Skin Foundation have responded with concern to a new Which? report claiming that ...

News

Sensodyne Rapid Relief launches

Sensodyne Rapid Relief toothpaste is the latest from the Sensodyne brand

Product Update

Communications International Group

The largest, most experienced publisher in the UK pharmacy sector

CIG is the UK's leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.