Building trust in teams

Contents

  • Welcome
  • Introduction
  • Core principles
  • The trust equation
  • The emotional bank account
  • Relationships check
  • Action & Evaluation
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Welcome

Building trust for a better community pharmacy service

Goal and objectives:

• To develop trust between pharmacy team members, as well as with the public.
• Consider the principles of trust in the workplace
• Understand the steps to take to further grow and maintain trust in a team
• Conduct an activity exercise looking at your own approach to trust.

 

About this module

Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.

Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.

Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log. You must be registered on the website to do this.

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